PRIVACY POLICY

 

Last Updated : November  2, 2020

 

Privacy Policy

Iyengar Yoga Luxembourg respects your right to privacy. 

We will only use information about you in accordance with the General Data Protection Regulations (GDPR) 2018 and other relevant legislation and regulations.

Please read this privacy policy before using the website or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. Please note that this privacy policy is applicable for Iyengaryoga.lu website. If you navigate to other third party websites linked from Iyengaryoga.lu’s website, please review the privacy policies posted on those websites. 

Iyengaryoga.lu cannot take responsibility for personal data you would provide to them.

 

Personal Data

Iyengar Yoga Luxembourg collects and maintains personal data of the students that are taking yoga classes with us or asking to subscribe to our newsletter. (the “Students”), in order to keep a file of its members, for the exercising of payment orders, and for the administration.

Iyengar Yoga Luxembourg shall be careful while collecting these data and will always comply with the GDPR.

If the Student does not want to receive any communication from Iyengar Yoga Luxembourg, he can opt-out by sending an e-mail to: iyengaryoga.lu@gmail.com

The Student is informed that in such a case he may not be able to make use of all our services and products. 

Personal information we collect

We may collect Your name, address, telephone numbers, email, age, gender and health when You browse this Site.

We will collect Your Personal Information when:

  •     You create an account on the Site, 

  •     You subscribe to our newsletter,

  •     You purchase yoga courses,

  •     You book a yoga course,

  •     You attend a class,

  •     You engage with Iyengaryoga.lu on social media,

  •     You answer to a customer survey or give us your feedback, and

  •     You contact us with queries.

Personal Informations about health are special categories of data requiring additional protection under GDPR. Generally, we try to limit the circumstances where we collect and process sensitive personal data. We may collect them when You have sought clearance from us to attend a yoga class or to enable us to ensure Your suitability to attend a yoga class.

Our legal basis to use your personal information

We will collect Your Personal Information only for one of the following reasons:

Contract – Your Personal Information is processed in order to fulfil a contractual arrangement e.g. to book a yoga class.

Consent – where You agree to us using Your Personal Information in this way.

Legitimate Interests – this means the interests of Iyengaryoga.lu in managing our business to allow us to provide You with our services.

Legal Obligation – where there is statutory or other legal requirements to process Your Personal Information.

How do we use your personal information?

The main purposes for which we use Your Personal Information are:

  •     to process Your orders, bookings and payments,

  •     to send You updates such as changes to pricing and schedules, new services or special events,

  •     to contact You to request feedback and undertake customer satisfaction surveys,

  •     for health and safety reasons (for instance minimum age or health condition requirements to attend Iyengar Yoga courses)

  •     to manage Your contract,

  •     to keep our records up-to-date,

  •     to improve customer experience and interaction with our Site, and

  •     in case of legal proceedings.

 

Who do we share your personal information with?

We use WIX as our marketing automation platform and website provider, by sending us personal data student acknowledges that the information they provide will be transferred to WIX for processing in accordance with their Privacy Policy and Terms.

Without prior written consent, Iyengar Yoga Luxembourg will never transfer any personal data of the Students to a third party. However, we may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

 

Cookie/Tracking Technology

iyengaryoga.lu may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the website, and understanding how visitors use the website. Cookies can also help customize the website for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

By continuing to browse our Site, you consent to our placing cookies on your computer (unless you have chosen to disable them via your browser). Certain features of our Site depend on cookies to function. You may still block these Cookies by changing your internet browser’s settings but please be aware that our Site may not work properly if you do so.

 

Changes or removal of data

At the Student’s request, iyengaryoga.lu will correct, add, remove or cover the collected data of the Student. This may result in the Student no longer being able to use (part of) the services or products of iyengaryoga.lu. At any time, the Student can request iyengaryoga.lu to give him information about which of his personal data are being processed. A request can be emailed to iyengaryoga.lu@gmail.com.

In the case iyengaryoga.lu wishes to use information of a Student for an objective not mentioned in this Privacy Policy, iyengaryoga.lu will make a prior announcement, allowing the Student to object hereto.

 

Changes to the Privacy Policy

iyengaryoga.lu reserves the right to make changes to this Privacy Policy. Please check this Privacy Policy regularly for an update of our privacy policy.

 

Questions / Contact

If you have any questions about our privacy policy, please contact us: Floriane Palmier- iyengaryoga.lu - 77 rue de la Forêt - L1534 Luxembourg. Luxembourg.

or e-Mail: iyengaryoga.lu@gmail.com 

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